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So many people have become Bupa Arabia members and you could be the next one.

GlobalIcon

Global Expertise & Reach within a wide network

TebtomLogoIcon

Life-touching Healthcare Services through the Tebtom Program

RahatkomLogoIcon

Amazing Experience at Hospitals through the Rahatkom Program

Choose the Right Plan for your Family or Business

Customize your employee or loved ones healthcare though our various products

Bupa Family

Find A Healthcare Plan That Is Right For You And Your Family

  • A variety of health insurance plans
  • Access to the best hospitals and clinics across the kingdom.
  • Specialized care with our Tebtom and Rahatkom programs
Explore Product

Bupa Parents

Offer Your Parents Security And Peace Of Mind

  • First time in the Kingdom
  • Coverage of most chronic diseases
  • Access to the best hospitals and clinics across the kingdom
  • Specialized care with our Tebtom and Rahatkom programs
Explore Product

Bupa Helpers

Taking Care Of Your Loved Ones

  • Peace of mind and security from emergencies
  • Access to private hospitals and clinics across the kingdom
  • Bupa Doctor service from Tebtom, available 24/7
Explore Product

Aramco Family

Exclusive health coverage

  • Easy payments
  • ‘Maternity and Child Care' service under the Tebtom program
  • Wide range of hospital networks to choose from it
Explore Product

Munsha’at less than 20

Munsha’at less than 20

Choose the best options that fit your business

  • Essential - Health insurance at a competitive price that fits your budget
  • Classic - Health insurance with wide variety of network options that suits your needs
  • Premium - Health insurance with exceptional benefits to fit your expectations
Explore Product

Munsha’at more than 20

Munsha’at more than 20

Choose the best options that fit your business

  • Essential - Health insurance at a competitive price that fits your budget
  • Classic - Health insurance with wide variety of network options that suits your needs
  • Premium - Health insurance with exceptional benefits to fit your expectations
Explore Product

Corporate

Corporate Product

A quick look at the benefits

  • We’re the largest healthcare service provider in Saudi Arabia
  • Our representatives are located on-site at the Kingdom’s largest hospitals, ready to immediately assist you
  • Advanced options, value and flexibility in benefit limits and healthcare provider network levels
  • Choice of four different customisable coverage schemes
  • Reimbursement claims are processed in record time
Explore Product

International

International Health Plan

A global insurance plan inspired by ambition

  • Access to over 1.2 million medical providers across 190 countries
  • Direct billing for all eligible treatment through over 11,000 providers worldwide
  • An annual maximum limit that goes up to SAR 37.5 million
  • Choice of four different customisable coverage schemes
Explore Product

One card enables you to access medical treatment around the world

* Except United State of America

Bupa Family

Find A Healthcare Plan That Is Right For You And Your Family

  • A variety of health insurance plans
  • Access to the best hospitals and clinics across the kingdom.
  • Specialized care with our Tebtom and Rahatkom programs
Explore Product

Bupa Parents

Offer Your Parents Security And Peace Of Mind

  • First time in the Kingdom
  • Coverage of most chronic diseases
  • Access to the best hospitals and clinics across the kingdom
  • Specialized care with our Tebtom and Rahatkom programs
Explore Product

Bupa Helpers

Taking Care Of Your Loved Ones

  • Peace of mind and security from emergencies
  • Access to private hospitals and clinics across the kingdom
  • Bupa Doctor service from Tebtom, available 24/7
Explore Product

Aramco Family

Exclusive health coverage

  • Easy payments
  • ‘Maternity and Child Care' service under the Tebtom program
  • Wide range of hospital networks to choose from it
Explore Product

Munsha’at less than 20

Munsha’at less than 20

Choose the best options that fit your business

  • Essential - Health insurance at a competitive price that fits your budget
  • Classic - Health insurance with wide variety of network options that suits your needs
  • Premium - Health insurance with exceptional benefits to fit your expectations
Explore Product

Munsha’at more than 20

Munsha’at more than 20

Choose the best options that fit your business

  • Essential - Health insurance at a competitive price that fits your budget
  • Classic - Health insurance with wide variety of network options that suits your needs
  • Premium - Health insurance with exceptional benefits to fit your expectations
Explore Product

Corporate

Corporate Product

A quick look at the benefits

  • We’re the largest healthcare service provider in Saudi Arabia
  • Our representatives are located on-site at the Kingdom’s largest hospitals, ready to immediately assist you
  • Advanced options, value and flexibility in benefit limits and healthcare provider network levels
  • Choice of four different customisable coverage schemes
  • Reimbursement claims are processed in record time
Explore Product

International

International Health Plan

A global insurance plan inspired by ambition

  • Access to over 1.2 million medical providers across 190 countries
  • Direct billing for all eligible treatment through over 11,000 providers worldwide
  • An annual maximum limit that goes up to SAR 37.5 million
  • Choice of four different customisable coverage schemes
Explore Product

One card enables you to access medical treatment around the world

* Except United State of America

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Tebtom became digitalized

Benefit from Tebtom Program services through Bupa Arabia App. Bupa doctors do not provide any medical consultation nor medical prescription

Rahatkom Program

We are here to help

visit Rahatkom offices for better treatment journey inside the hospital. The Rahatkom Program is designed to make your hospital experiences easier and less stressful th...

After Sales Platform

Our Group Secretaries can NOW conduct their day-to-day activities easily through Mobile App

Core Service

  • Add or Delete Member
  • change class or Branch
  • Correct Data
  • Track Information
Bupa Arabia

Access Services anytime and anywhere

Bupa Arabia

Bilingual (Arabic & English)

Bupa Arabia

User Management

  • Create a new group of
    Secretaries account
  • Activate & deactivate group
    Secretaries account
Bupa Arabia
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Helpful Resources

Claim Form

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Download PDF

Medical Delcaration

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Download PDF

Maintenance Form

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Download PDF

Bupa Arabia Logo

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FAQ

FAQ About Tebtom

  • What is the Tebtom Program?

    It is a set of unique healthcare services that transcend regular healthcare coverage; to help you and your family get the most out of your daily lives.

  • How can I benefit from the Tebtom program?

    You can benefit from the program by calling our toll-free number at 8004404040, and we will provide you with the most suitable service to cater to your healthcare needs.

  • I need a Bupa doctor to visit me for a home consultation, is that possible?

    Bupa Doctors do not perform any home consultations. However, you can benefit from healthcare services through Tebtom’s ‘Bupa Doctor’ service by calling our toll-free number at 8004404040 or visit member.bupa.com.sa

  • Can I schedule a checkup through Tebtom?

    The Tebtom Program does not offer checkup visits. However, we provide services such as Home-based Labs and medication refill/delivery for members with chronic conditions.

  • Who will be giving my child his/her home-based vaccinations?

    A nurse from a licensed hospital will visit your house at the date/time most convenient to you to give your child his/her due vaccinations at home.

  • Are the home-based vaccines part of MOH scheduled vaccines?

    Yes, the vaccines are given according to your child’s age and the MOH vaccination schedule.

  • Does Tebtom provide Home-based labs for non-chronic cases?

    No, Tebtom provides this service to members with chronic cases only to help them monitor their condition.

  • Who is responsible for the medication refill service, and what is their role?

    One of Bupa’s providers will call you to revise your medication with you, and then send the approval to the pharmacy closest to you to refill your medication.

  • What are Tebtom doctors specialized in?

    Bupa doctors are General Practitioners.

  • Can Tebtom help me raise a complaint against a provider and/or a doctor?

    Tebtom cannot help you with this issue. Please call Customer Service at 9 2002 3009 for support.

  • Is there a unified number for reaching Bupa delegates?

    NO, you may visit our Rahatkom office and our delegates will support you

  • How to know the list of hospitals where Rahaktom available?

    The list is available in our website

  • Who can get the benefit of Rahatkom Stations?

    All Bupa members can get the benefit of Rahatkom offices 

  • Are Rahatkom Services Free?

    Yes, all Rahatkom services are free

Good morning,

How can we help you today?
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