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About Rahatkom

The Rahatkom Program is designed to make your hospital experiences easier and less stressful through supporting members when and where it matters, focusing on on-site case management, quick coverage responsiveness and post-admission services
Bupa Arabia

Customer Care Delegates

Our delegates serve as customer care agents and help simplify your visit experience. We are not just an approval office; we facilitate your journey by guiding you through admin process and fulfilling missing documents. And when it comes to pre-authorization approval, we track your request and speedup the approval through Bupa Doctors.

Clinical Excellence Team

As part of taking care of your health, our doctor visits you at in-patient clinics to monitor your condition and follow up with the treating doctor. Bupa doctor is there to assure you that you have the right treatment process along with the Treating Doctor.

ContinuityOfCare

Continuity of Care Team

Your health condition matters. Our doctors give you the coaching and guidance you need during your stay at the hospital, and they also keep monitoring your health condition and guiding you after leaving the hospital.

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Bupa Click

In one click, you get the healthcare services you need with Bupa Arabia. We compiled all of our digital platforms in one place for you to have a direct access 24/7 the different healthcare services that you need whether checking and tracking your policy, view your benefits, request for Tebtom services or to access our Digital Sales platform that offers different health insurance products with fast and simple online journey. Here are our digital platforms provided by Bupa Click that you can easily access

Bupa App

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E-Services

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