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Assured Privacy With Our Female Doctors

Motherhood is one of the most important periods of your life, requiring special healthcare support as well as education for the whole family.
Bupa Arabia

HOME VACCINATION

For your Children

We will arrange for your child's vaccination from 2 months until two years at home, and at the date and time most convenient to you

Online Services

COACHING AND GUIDANCE

Healthcare Advice and Guidance Pre and Post

You might have many questions related to you and your baby, that is why we created the 'Maternity & Child Care' service; leading you towards a healthy and happy maternity experience.

Online Services
Pregnant

Testimonial

What People Say About Us

When you choose Bupa Arabia you join one of the leading insurance companies.

Bupa is providing special services for their members

Bupa Customer 2022

User-friendly! I can find all services I need in the Home screen

Bupa Customer 2022

Booking appointments, submitting claims and tracking approval requests were very smooth and the process is excellent

Bupa Customer 2022

Processes on app is easy and my journey was smooth and clear

Bupa Customer 2022

Bupa always surprise us with such good services and quality

Bupa Customer 2022

Bupa is providing a unique service in the application! It's useful and time saving

Bupa Customer 2022

I like Bupa app in general, it's simple and easy to use

Bupa Customer 2022

FAQ

Looking For Answers?

  • What is the Tebtom Program?

    It is a set of unique healthcare services that transcend regular healthcare coverage; to help you and your family get the most out of your daily lives.

  • How can I benefit from the Tebtom program?

    You can benefit from the program by calling our toll-free number at 8004404040, and we will provide you with the most suitable service to cater to your healthcare needs.

  • I need a Bupa doctor to visit me for a home consultation, is that possible?

    Bupa Doctors do not perform any home consultations. However, you can benefit from healthcare services through Tebtom’s ‘Bupa Doctor’ service by calling our toll-free number at 8004404040 or visit member.bupa.com.sa

  • Can I schedule a checkup through Tebtom?

    The Tebtom Program does not offer checkup visits. However, we provide services such as Home-based Labs and medication refill/delivery for members with chronic conditions.

  • Who will be giving my child his/her home-based vaccinations?

    A nurse from a licensed hospital will visit your house at the date/time most convenient to you to give your child his/her due vaccinations at home.

  • Are the home-based vaccines part of MOH scheduled vaccines?

    Yes, the vaccines are given according to your child’s age and the MOH vaccination schedule.

  • Does Tebtom provide Home-based labs for non-chronic cases?

    No, Tebtom provides this service to members with chronic cases only to help them monitor their condition.

  • Who is responsible for the medication refill service, and what is their role?

    One of Bupa’s providers will call you to revise your medication with you, and then send the approval to the pharmacy closest to you to refill your medication.

  • What are Tebtom doctors specialized in?

    Bupa doctors are General Practitioners.

  • Can Tebtom help me raise a complaint against a provider and/or a doctor?

    Tebtom cannot help you with this issue. Please call Customer Service at 9 2002 3009 for support.

  • Is there a unified number for reaching Bupa delegates?

    NO, you may visit our Rahatkom office and our delegates will support you

  • How to know the list of hospitals where Rahaktom available?

    The list is available in our website

  • Who can get the benefit of Rahatkom Stations?

    All Bupa members can get the benefit of Rahatkom offices 

  • Are Rahatkom Services Free?

    Yes, all Rahatkom services are free

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Bupa Click

In one click, you get the healthcare services you need with Bupa Arabia. We compiled all of our digital platforms in one place for you to have a direct access 24/7 the different healthcare services that you need whether checking and tracking your policy, view your benefits, request for Tebtom services or to access our Digital Sales platform that offers different health insurance products with fast and simple online journey. Here are our digital platforms provided by Bupa Click that you can easily access

Bupa App

Bupa App

Start using our services on Bupa Arabia App!

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E-Services

Online Services

Whether you are a Bupa Arabia member, a Bupa Arabia policy holder, or a Bupa Arabia partner.

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Find Your Plan

Find your plan

Buy health insurance to your small business, family or domestic worker online in fast and easy

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