briefcase

We Believe That Various Health Conditions Require International Expertise

Whether it's confirming an existing treatment choice, or obtaining a diagnosis from world-class specialized centers
Bupa Arabia

International Second Medical Opinion

Get Your Diagnosis

International Second Medical Opinion You can seek a second medical opinion and diagnosis from international doctors working at world-renowned medical centers

  • Diagnosis from International doctors at world-renowned centers
  • Approval based on preset medical criteria

Submit a request

Telemedicine

International Consultation

Conduct a live Telemedicine consultation with doctors from the biggest hospitals without the need to leave your home

  • Live consultation with US based doctors
  • Travel health coaching

Get your Consultation

Testimonial

What People Say About Us

When you choose Bupa you join one of the leading insurance companies.

The doctor was so understanding and his welling to listen to me helped me during my recovery

Bupa Customer, 2022

I'm satisfied as the doctor was very helpful and supportive during the session

Bupa Customer, 2022

The doctor was fast to respond to the request he was helpful and the saved a lot of time

Bupa Customer, 2022

FAQ

FAQ About Tebtom

  • What is the Tebtom Program?

    It is a set of unique healthcare services that transcend regular healthcare coverage; to help you and your family get the most out of your daily lives.

  • How can I benefit from the Tebtom program?

    You can benefit from the program by calling our toll-free number at 8004404040, and we will provide you with the most suitable service to cater to your healthcare needs.

  • I need a Bupa doctor to visit me for a home consultation, is that possible?

    Bupa Doctors do not perform any home consultations. However, you can benefit from healthcare services through Tebtom’s ‘Bupa Doctor’ service by calling our toll-free number at 8004404040 or visit member.bupa.com.sa

  • Can I schedule a checkup through Tebtom?

    The Tebtom Program does not offer checkup visits. However, we provide services such as Home-based Labs and medication refill/delivery for members with chronic conditions.

  • Who will be giving my child his/her home-based vaccinations?

    A nurse from a licensed hospital will visit your house at the date/time most convenient to you to give your child his/her due vaccinations at home.

  • Are the home-based vaccines part of MOH scheduled vaccines?

    Yes, the vaccines are given according to your child’s age and the MOH vaccination schedule.

  • Does Tebtom provide Home-based labs for non-chronic cases?

    No, Tebtom provides this service to members with chronic cases only to help them monitor their condition.

  • Who is responsible for the medication refill service, and what is their role?

    One of Bupa’s providers will call you to revise your medication with you, and then send the approval to the pharmacy closest to you to refill your medication.

  • What are Tebtom doctors specialized in?

    Bupa doctors are General Practitioners.

  • Can Tebtom help me raise a complaint against a provider and/or a doctor?

    Tebtom cannot help you with this issue. Please call Customer Service at 9 2002 3009 for support.

  • Is there a unified number for reaching Bupa delegates?

    NO, you may visit our Rahatkom office and our delegates will support you

  • How to know the list of hospitals where Rahaktom available?

    The list is available in our website

  • Who can get the benefit of Rahatkom Stations?

    All Bupa members can get the benefit of Rahatkom offices 

  • Are Rahatkom Services Free?

    Yes, all Rahatkom services are free

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Bupa Click

In one click, you get the healthcare services you need with Bupa Arabia. We compiled all of our digital platforms in one place for you to have a direct access 24/7 the different healthcare services that you need whether checking and tracking your policy, view your benefits, request for Tebtom services or to access our Digital Sales platform that offers different health insurance products with fast and simple online journey. Here are our digital platforms provided by Bupa Click that you can easily access

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Bupa App

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E-Services

Online Services

Whether you are a Bupa Arabia member, a Bupa Arabia policy holder, or a Bupa Arabia partner.

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