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As A Key Pillar

Our 'Wellness Services' are dedicated towards enhancing the health and wellness of our members by encouraging them to adapt a healthier lifestyle and embrace beneficial habits through the following programs:
Bupa Arabia

Stress Management Support

Get In Touch With Our Pyschologist

A series of personalized counselling sessions by a qualified Bupa psychologist are extended to members based on their Health Risk Assessment results. These confidential counselling sessions are aimed at helping members overcome the daily stresses of life.

Online Services

Smoking Cessation Guidance

Speak With A Professional

A specialized smoking cessation program is designed to guide members out of the smoking habit using internationally adapted techniques. The smoking cessation specialist plays a crucial role in helping members overcome smoking addiction through counselling sessions.

Online Services
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Bupa Arabia

Weight Management

Talk To Our Nutritionist

Based on the Health Risk Assessment results, a qualified Bupa nutritionist will create tailor-made nutrition plans focused towards helping our members achieve their ideal weight and adapt a healthier lifestyle.

Online Services

Testimonial

What People Say About Us

When you choose Bupa you join one of the leading insurance companies.

The doctor's words was great to convince me to quit smoking

Bupa Customer, 2021

Quick response, as soon as the request was submitted, I was contacted, the service is very wonderful and a beautiful initiative from Bupa Arabia to help its customers

Bupa Customer, 2021

Cooperation with customers and quick response

Bupa Customer, 2021

FAQ

FAQ About Tebtom

  • What is the Tebtom Program?

    It is a set of unique healthcare services that transcend regular healthcare coverage; to help you and your family get the most out of your daily lives.

  • How can I benefit from the Tebtom program?

    You can benefit from the program by calling our toll-free number at 8004404040, and we will provide you with the most suitable service to cater to your healthcare needs.

  • I need a Bupa doctor to visit me for a home consultation, is that possible?

    Bupa Doctors do not perform any home consultations. However, you can benefit from healthcare services through Tebtom’s ‘Bupa Doctor’ service by calling our toll-free number at 8004404040 or visit member.bupa.com.sa

  • Can I schedule a checkup through Tebtom?

    The Tebtom Program does not offer checkup visits. However, we provide services such as Home-based Labs and medication refill/delivery for members with chronic conditions.

  • Who will be giving my child his/her home-based vaccinations?

    A nurse from a licensed hospital will visit your house at the date/time most convenient to you to give your child his/her due vaccinations at home.

  • Are the home-based vaccines part of MOH scheduled vaccines?

    Yes, the vaccines are given according to your child’s age and the MOH vaccination schedule.

  • Does Tebtom provide Home-based labs for non-chronic cases?

    No, Tebtom provides this service to members with chronic cases only to help them monitor their condition.

  • Who is responsible for the medication refill service, and what is their role?

    One of Bupa’s providers will call you to revise your medication with you, and then send the approval to the pharmacy closest to you to refill your medication.

  • What are Tebtom doctors specialized in?

    Bupa doctors are General Practitioners.

  • Can Tebtom help me raise a complaint against a provider and/or a doctor?

    Tebtom cannot help you with this issue. Please call Customer Service at 9 2002 3009 for support.

  • Is there a unified number for reaching Bupa delegates?

    NO, you may visit our Rahatkom office and our delegates will support you

  • How to know the list of hospitals where Rahaktom available?

    The list is available in our website

  • Who can get the benefit of Rahatkom Stations?

    All Bupa members can get the benefit of Rahatkom offices 

  • Are Rahatkom Services Free?

    Yes, all Rahatkom services are free

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Bupa Click

In one click, you get the healthcare services you need with Bupa Arabia. We compiled all of our digital platforms in one place for you to have a direct access 24/7 the different healthcare services that you need whether checking and tracking your policy, view your benefits, request for Tebtom services or to access our Digital Sales platform that offers different health insurance products with fast and simple online journey. Here are our digital platforms provided by Bupa Click that you can easily access

Bupa App

Bupa App

Start using our services on Bupa Arabia App!

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E-Services

Online Services

Whether you are a Bupa Arabia member, a Bupa Arabia policy holder, or a Bupa Arabia partner.

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Find Your Plan

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Buy health insurance to your small business, family or domestic worker online in fast and easy

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