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Historical / About Bupa Arabia

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Our Principles

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Vision

“Taking care of the lives in our hands.”

Value

“Passionate, Caring, Open, Authentic, Accountable, Courageous, Extraordinary”

Mission

“To be the Health and Care Leader in Saudi Arabia by taking care of the lives in our hands”

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Our Awards

Celent

Model Insurer Award, 2022

Our People

Eng. Loay Hisham Nazer

Chairman

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Mr. Zaid Algwaiz

Board Member-Independent

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Ms. Huda M. Bin Ghoson

Board Member-Independent

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Mr. Zaid Algwaiz

Board Member-Independent

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Governance

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Company by Laws
General Assembly
Annual Reports & Accounts
Code of Corporate
Audit Committee Charter
Other Boards Comittee’s Charter
Prospectus

Company by Laws

To see a copy of the Bupa Arabia Company bylaws, simply click on the link below. Please note that this is a large document and may take a while to open.

Downloads

Original Memorandum of Association (MOA) Amended MOA Latest Company by-laws/Articles of Association (AOA)

Our Stock And Financial Performance Highlights

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Other Documents

Decrees and Regulatory Licenses

Company Tadawul Announcements

Tadawul Announcements Page

Disclosure and Transparency Policies and Procedures

Press Releases

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Press Release Title
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FAQ

Looking for answers?

  • What is the Tebtom Program?

    It is a set of unique healthcare services that transcend regular healthcare coverage; to help you and your family get the most out of your daily lives.

  • How can I benefit from the Tebtom program?

    You can benefit from the program by calling our toll-free number at 8004404040, and we will provide you with the most suitable service to cater to your healthcare needs.

  • I need a Bupa doctor to visit me for a home consultation, is that possible?

    Bupa Doctors do not perform any home consultations. However, you can benefit from healthcare services through Tebtom’s ‘Bupa Doctor’ service by calling our toll-free number at 8004404040 or visit member.bupa.com.sa

  • Can I schedule a checkup through Tebtom?

    The Tebtom Program does not offer checkup visits. However, we provide services such as Home-based Labs and medication refill/delivery for members with chronic conditions.

  • Who will be giving my child his/her home-based vaccinations?

    A nurse from a licensed hospital will visit your house at the date/time most convenient to you to give your child his/her due vaccinations at home.

  • Are the home-based vaccines part of MOH scheduled vaccines?

    Yes, the vaccines are given according to your child’s age and the MOH vaccination schedule.

  • Does Tebtom provide Home-based labs for non-chronic cases?

    No, Tebtom provides this service to members with chronic cases only to help them monitor their condition.

  • Who is responsible for the medication refill service, and what is their role?

    One of Bupa’s providers will call you to revise your medication with you, and then send the approval to the pharmacy closest to you to refill your medication.

  • What are Tebtom doctors specialized in?

    Bupa doctors are General Practitioners.

  • Can Tebtom help me raise a complaint against a provider and/or a doctor?

    Tebtom cannot help you with this issue. Please call Customer Service at 9 2002 3009 for support.

  • Is there a unified number for reaching Bupa delegates?

    NO, you may visit our Rahatkom office and our delegates will support you

  • How to know the list of hospitals where Rahaktom available?

    The list is available in our website

  • Who can get the benefit of Rahatkom Stations?

    All Bupa members can get the benefit of Rahatkom offices 

  • Are Rahatkom Services Free?

    Yes, all Rahatkom services are free

Good morning,

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